Cold Weather Water Tips
Before Freezing Weather Sets In:
Wrap exposed pipes
Cover any exposed pipes with insulating material.
Secure basements against the cold
Plug up drafty cracks and repair broken window panes.
Block air passages into crawl spaces
Cover outside vents to prevent cold air from entering crawl spaces and freezing pipes.
Check outside faucets
Remove hoses from outside faucets and check the washers to be sure there are no leaks, which could freeze.
Locate your shut-off valve
Make sure every member of the household knows where your main water shut-off valve is located. The shut-off valve should be used in the event of a burst pipe or if you have a significant leak. The shut-off valve is usually located where the water pipe enters your house or on a vertical pipe leading from the point of entry inside your basement wall or crawl space. In some homes, it can be found in the utility room.
During Freezing Weather:
Keep meter box lids closed
Do not open your meter box, as injuries can result from lids, which are not properly secured. Also, cold air can freeze the meter. If you notice a meter box lid that is not properly secured, please call HWEA.
Make sure heat reaches your pipes
If your pipes are enclosed in a cabinet under the bathroom or kitchen sink, leave the doors open so the heat can keep pipes from freezing.
Keep a trickle of water running
During periods of low usage and particularly on sub-zero nights, keep a trickle of water running from the faucet highest in the home. This trickle should be a steady stream.
If You Have a Frozen Pipe:
Never use an open flame.
Never try to thaw a pipe with a flame, because you may start a fire.